New Patient Information
FAQs
Do we accept insurance?
For Wisconsin Residents, we are in network with Aetna, Cigna, and UHC/Optum.
What if my insurance isn’t listed or if I don’t have insurance?
If we are not in-network with your insurance provider, we can provide a superbill for you to submit for potential reimbursement. For those without insurance, self-pay rates are available. Please note that if you’re using out-of-network benefits, the full self-pay rate is due at the time of service.
Self-pay rates:
- New patient psychiatric and medical intake: $250 (60 minutes)
- Follow-up visit: $150 (30 minutes)
- Medication refill: $75 (15 minutes)
- Psychotherapy: $150.00 / hour for intake assessment
$90.00 / hour for 60 minute follow up session
Do you have a cancellation or no show policy?
Will you work with my therapist or other providers?
Do you have a controlled substance policy?
What is your refill policy?
We believe that collaborative care leads to the best outcomes, and we’re happy to work together with your medical provider and therapist to support your health. To make this possible, a signed release of information is required to allow us to communicate with them. If you’d like to move forward with this, simply request a release of information form and we’ll provide it for you.
Medication refills are provided during your appointment. If you need a refill between appointments, please send a message through the patient portal. Refill requests will be processed within 3 business days, but are not handled on weekends or holidays. Refills will only be approved for patients with a scheduled follow-up appointment. It is your responsibility to schedule and attend follow-up appointments as part of your treatment plan. Please note that lost or stolen controlled substances will not be replaced.
How often will I need to see you?
Tool Kit
Click to view the pdfs.